Content Strategy is a systematic plan to plan, produce, distribute, and manage content to simultaneously meet business goals and user needs. This includes what topics, in what format, for whom, through what channels, and how the performance will be measured.
A topic map is a map-like structure that organizes relationships between specific topics, sub-concepts, related questions, objects of comparison, and documents. It serves as a standard for content planning and internal link design, and visualizes which documents are needed and how to link them.
A content audit is the process of determining how existing pages serve your readers and business goals and deciding what to maintain, modify, consolidate, and organize.
Content refresh is the process of checking for incorrect information, changed conditions, or insufficient explanations in existing documents and revising them to be useful to current readers.
A knowledge base is an information repository that systematically collects concepts, procedures, and problem-solving materials that an organization or service uses repeatedly.
URL structure is the set of rules used to form site addresses with paths, slugs and parameters. It helps users interpret addresses and teams manage links and changes.